Privacy Policy & Terms of Use
Posted: February 12, 2016

Thanks for using MediaVoir! Here we describe how we collect, use and handle your information when you use our websites, software and services ("Services").

What & Why

We collect and use the following information to provide, improve, and protect our services: Account. We collect and associate with your account information like your name, email address, phone number, payment information, and physical address. Some of our services let you share your accounts and your information with other service providers.

Services. When you use our services, we store, process, and transmit your files (including stuff like your photos, structured data, and emails) and information related to them (for example, location tags in photos). If you give us access to your contacts, we'll store those contacts on our servers for you to use. This will make it easy for you to do things like share your stuff, send emails, and invite others to use the services.

Usage. We collect information from and about the devices you use to access the Services. This includes things like IP addresses, the type of browser and device you use, the web page you visited before coming to our sites, and identifiers associated with your devices. Your devices (depending on their settings) may also transmit location information to the Services.

Cookies and other technologies. We use technologies like cookies and pixel tags to provide, improve, protect and promote our Services. For example, cookies help us with things like remembering your username for your next visit, understanding how you are interacting with our Services, and improving them based on that information. You can set your browser to not accept cookies, but this may limit your ability to use the Services.

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With whom

We may share information as discussed below, but we won't sell it to advertisers or other third parties. MediaVoir uses certain trusted third parties to help us provide, improve, protect, and promote our services. These third parties will access your information only to perform tasks on our behalf and in compliance with this privacy policy. Other users. Our services display information like your name and email address to other users in places like your user profile and sharing notifications. Certain features let you make additional information available to other users.

MediaVoir Business and MediaVoir Enterprise Admins. If you are a MediaVoir Business or MediaVoir Enterprise user, your administrator may have the ability to access and control your MediaVoir Business or MediaVoir Enterprise account. Please refer to your employer's internal policies if you have questions about this. If you are not a MediaVoir Business user but interact with a MediaVoir Business or MediaVoir Enterprise user (by, for example, joining a shared folder or accessing stuff shared by that user), members of that organization may be able to view the name, email address, and IP address that were associated with your account at the time of that interaction.

Law & Order. We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to (a) comply with the law; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of MediaVoir or our users; or (d) protect MediaVoir's property rights.

The stewardship of your data is critical to us and a responsibility that we embrace. We believe that our users' data should receive the same legal protections regardless of whether it's stored on our services or their home computer's hard drive. We'll abide by the following Government Request Principles when receiving, scrutinizing, and responding to government requests for our users' data:

  • Be transparent,
  • Fight blanket requests,
  • Protect all users, and
  • Provide trusted services.

Please visit our Government Request Principles and Transparency Report for more detailed information.


Security. We have a team dedicated to keeping your information secure and testing for vulnerabilities. We also continue to work on features to keep your information safe, in addition to things like two-factor authentication, encryption of files at rest, and alerts when new devices and apps are linked to your account. Retention. We'll retain the information you store on our services for as long as we need it to provide you with those services. If you delete your account, we'll also delete this information. But please note: (1) there might be some latency in deleting this information from our servers and backup storage; and (2) we may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.


Around the world. To provide you with the services, we may store, process, and transmit information in the United States and locations around the world, including those outside your country. Information may also be stored locally on the devices you use to access the services.

NOTE: When transferring data from the European Union, the European Economic Area, and Switzerland, MediaVoir relies upon a variety of legal mechanisms, including contracts with our users. MediaVoir doesn’t rely on Safe Harbor as a legal basis for data transfer but does adhere to the Safe Harbor Privacy Principles while specific guidance for the forthcoming EU-US Privacy Shield program is developed for information about data transfers from Europe to the United States.


If we are involved in a reorganization, merger, acquisition, or sale of our assets, your information may be transferred as part of that deal. We will notify you (for example, via a message sent to the email address associated with your account) of any such deal and outline your choices in that event.

We may revise this privacy policy from time to time and will post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you.


Have questions or concerns about MediaVoir, our services, or privacy? Contact us at [email protected]